Frequently Asked Questions

What HR metrics or key performance indicators should organizations track?

< 1 min read

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What gets measured, gets done. The most valuable HR metrics are those that can connect people strategy to business performance. The most valuable metrics organizations use to inform better decision making include:

• Employee turnover or retention

• Time-to-fill

• Employee engagement or employee net promoter score (eNPS)

• Absenteeism

Productivity or utilization

Safety incidents

• Workforce demographics

• Leadership effectiveness

• New skill development

• Compensation competitiveness such as average compa-ratio

• Internal promotion rates

• Performance trends

Don’t just pull data for the sake of having data. The metrics that should be prioritized are the ones that help executives understand the health of their workforce, identify risks, and make informed HR decisions that support business goals.

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